Privacy Policy

1. Information We Collect

Information you provide directly: when you fill out our contact or demo request forms we collect your name, work email address, company name, and the contents of your message.

Usage information: we may collect standard technical data such as browser type, device information, pages visited, and approximate location derived from your IP address to understand how our website is used.

Platform data: when customers use the MedHive platform, we process the data they upload solely on their behalf and under the terms of the applicable customer agreement and Data Processing Addendum.

2. How We Use Your Information

To respond to your inquiries and schedule product demonstrations.

To provide, operate, secure, and improve our website and platform.

To send communications you have requested; you can opt out at any time.

To comply with legal obligations and enforce our agreements.

3. How We Share Information

We do not sell your personal information. We share it only with trusted service providers who help us operate our business (such as cloud hosting and scheduling tools), under contractual confidentiality obligations, or where required by law.

4. Data Security

MedHive applies industry-standard safeguards, including encryption of data in transit and at rest, role-based access controls, and continuous monitoring. Our security program is aligned with SOC 2 and ISO 27001 requirements.

5. Data Retention

We retain personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. You may request deletion of your information at any time.

6. Your Rights

Depending on your location, you may have rights under the GDPR, CCPA/CPRA, or similar laws, including the right to access, correct, delete, or port your personal information, and the right to object to or restrict certain processing. To exercise these rights, contact us at contact.us@medhive.ai.

7. Cookies

Our website uses essential cookies for functionality and may use analytics cookies to improve our services. You can control cookies through your browser settings.

8. International Transfers

If information is transferred outside your jurisdiction, we use appropriate safeguards such as standard contractual clauses.

9. Children's Privacy

Our services are intended for business use and are not directed to children under 16. We do not knowingly collect information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated date.

11. Contact Us

Medhive, Inc. — Atlanta, GA 30307. Email: contact.us@medhive.ai